How Workspace Sync works
Three parts: a read-only connection to Google Workspace, your access and field rules, and the app on your team's phones.
Workspace Sync has three parts. Only the first one takes any effort, and only once.
1. Google Workspace is read, never written
An admin links your Google Workspace with a service account that has a single read-only permission: it may list the people in your directory. It cannot change anything in Google Workspace, and it never tries to. The setup takes about 15 minutes; the setup guide walks through it step by step.
2. You decide who and what
In the admin dashboard at app.workspace-sync.com you control two things per person and one thing per field:
- App access: whether this person can sign in to the mobile app. This is what you pay for.
- In directory: whether this person appears in the directory other people see.
- Fields: which details reach the phones. Many companies switch addresses off and keep phone, title and department.
Groups come along for free: department groups mirror Google Workspace, and you can add custom ones.
3. Your team installs the app
Employees install Workspace Sync on iPhone or Android and sign in with their work Google account. They see the directory immediately, search it and filter it by group. If they turn it on, the app also keeps their colleagues in the phone’s own Contacts app, so names show on incoming calls and they can call from the Phone app, even without signal.
Staying current
Workspace Sync re-reads your directory every hour. An admin can also press Sync from Google Workspace at any time, for example right after onboarding someone. When a person leaves your Google Workspace, they leave the directory on the next sync, and the app removes them from phones the next time it updates. Nobody has to do anything.