Add and manage admins
An organization can have several admins, so setup and day-to-day management don't depend on one person.
- The first person from your company to sign in at app.workspace-sync.com creates your organization and becomes its admin.
- Any admin can make someone else an admin, or remove an admin: open the person on the Contacts page and use the Admin switch on their profile. There must always be at least one admin.
- All admins have the same rights. They can connect Google Workspace, manage contacts, groups and fields, and handle billing, including removing other admins.
If your organization has no admin
If nobody holds the admin role, someone from your company who is a Google Workspace super admin can sign in and choose Take over as admin. Workspace Sync checks with Google that they really are a super admin before it grants the role.
If there is an admin but Google Workspace has never been connected (usually because the first person to sign in isn’t a super admin), a super admin can sign in and choose Join as admin instead. After the same check with Google they become a second admin and can connect Google Workspace; the first admin keeps the role and gets an email.
Sign-in is Google only
There are no passwords to manage. Admin access is tied to a company Google account, so when someone leaves and their Google account is suspended, their access to Workspace Sync goes with it. Personal Gmail accounts cannot become admins.
A good habit
Add a second admin on day one. If the person who set things up is away when a new hire needs access, someone else can flip the switch.