Choose which fields are shared

Open Contacts → App view. The Field Configuration card holds everything your team sees in the app, with a live preview of a contact card and a contact profile next to it. Changes save instantly; there is no save button.

Fields

There are nine: First Name, Last Name, Email Address, Phone Numbers, Job Title, Department, Organizations, Addresses and Photo. A new organization starts with all nine switched on, including Addresses. Many companies turn Addresses off so that only work contact details appear.

For each field there are two switches:

• Enabled: does this field reach the app at all?
• Secondary: show it in small print under the person’s name in the list. Pick up to two; Job Title is the default. First Name, Last Name and Photo can’t be secondary.

What “off” means

A field that is off is not sent to the app, so it cannot be shown there or saved to a phone. If your team keeps colleagues in their phone’s own Contacts (Company contacts in your phone), the same fields apply there, and a field you turn off is removed from those contacts at the phone’s next update.

Contact actions

Call, Messages and WhatsApp are the buttons on a contact’s profile in the app. All three are on by default; turn off any your company doesn’t use.

Group contacts by

This decides how the app’s filter groups people:

• Department (the default): the filter shows your contact groups, the department groups from Google plus any custom ones. Groups explains both.
• Organization: the filter shows one entry per company, from each contact’s Organization field, under All organizations. Useful when your directory spans several companies.